Frequently Asked Questions

Can I register on-site?

Yes, you’ll be able to register onsite provided the event is not sold out. However the rate will be higher at $595. If you register by October 4, you’ll save $100

 

What’s your mask policy?

Masks are required in all public spaces of the hotel. We recommend wearing the mask in the session room itself. Masks can be removed when you’re seated to eat or drink or at a standing cocktail round.

 

Do I have to be vaccinated to attend?

All attendees must show acceptable proof of a COVID-19 vaccination: a CDC vaccination card, a photocopy of the card or a photo of the card on a mobile device. Once registered, you’ll be able to upload a copy of your proof or you can bring proof of vaccination to the conference registration table the day of the event.

 

Do you cover parking costs?

Complimentary parking is available at the hotel.

 

What is the hotel doing to keep us safe from Covid-19?

Within our meeting space and meal room, the hotel follows all physical distancing guidance from local and state authorities. Hand sanitizer stations are available throughout the hotel for your convenience. The hotel regularly cleans and sanitizes, with extra focus on high-touch-point areas.

 

What meals are you providing?

Included with your registration is a continental breakfast, lunch, breaks and a closing reception with light hors d’oeuvres.

 

How do I book a hotel room?

Hotel rooms are available for $159/night plus taxes. You can book online or call 888-233-9527 and mention the Microgrid Knowledge. Rooms are available until September 25, 2021

 

Will the presentations be recorded?

Yes, presentations are being recorded and will be available in the Microgrid Knowledge  video library at a later date.

 

I need to cancel my registration, how do I do that?

Conference registration cancellations before September 15, 2021 will be refunded less a $100 processing fee. Registration is non-refundable after September 15, 2021.

 

Microgrid Knowledge is not responsible for travel related delays or cancellations due to weather. In the unlikely event of cancellation of the conference, the liability of Energy Efficiency Markets LLC is limited to the return of paid registration fees.

 

You may transfer your registration to another person by September 30, 2021 by providing notice in writing to [email protected] Confirmed and paid attendees who do not attend or who cancel after the deadline of September 15, 2021 are liable for the entire fee.

Is there a dress code?

The dress code is business casual. Hotel meeting room temperatures fluctuate so it’s advisable to dress in layers.

 

Will you be sharing an attendee list?

No, we do not automatically share your contact information with other attendees or exhibitors.

 

Who is exhibiting at the conference?

You can find a full list of exhibitors and sponsors on our website. There are dedicated times during the conference for you to meet with the exhibitors and learn about their offerings.

 

If you’re interested in exhibiting or sponsoring, please contact Veroncia Trotto

 

I have additional questions, who should I contact?

If you have questions about the conference, send us an email at [email protected]

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